software terms (the aps apps)

these terms cover buying aps apps and the aps suite on store.anchorpoint.studio. the seller is Anchor Point Studio LLC, a Wyoming limited liability company, c/o Registered Agents Inc., 30 N Gould Street Suite R, Sheridan, WY 82801, USA. by buying you agree to these terms, to the end user license agreement shown at checkout and in the installer, and to the refund policy.

what you buy

the apps are licensed, not sold. a purchase gives you a license key and the right to use the app as the end user license agreement says. in short: buy an app once and you may use it on 3 machines at a time, forever, with every update to the major version you bought. subscribe to the aps suite and you may use every suite app, now and later, on 10 machines at a time, for as long as you pay. the full terms, including what counts as a machine, online checks and the sunset promise, are in the eula.

prices and currency

prices are in us dollars. the price you see at checkout is the price you pay, plus any tax we must add for your country or state (see "taxes"). we can change prices at any time; a change never affects a purchase you already made, and a subscription price change comes with notice (see "the suite").

buying an app once

one payment, one key, emailed to you and shown on your account page. your key covers every 1.x release we publish for that app. if we release a 2.0, it is a new purchase at a discount for owners, shown on your account page; your 1.x keeps working.

the suite (subscription)

• plans: yearly or monthly. the suite page says what it costs and which apps it includes today. apps we add later are included at no extra charge.
• renewal: the subscription renews automatically at the end of each period on the card you gave square, until you cancel. square emails you a receipt for each charge.
• cancelling: any time, on your account page. the apps keep working until the end of the period you have paid for, then stop starting new work. you are not charged again. we do not refund the rest of a period you cancel in, except within the 14-day window below.
• failed payment: if a renewal charge fails, square retries the card and emails you a link to pay. the apps keep working for 7 days after the period ended while that happens. if the charge still has not gone through after 7 days, the suite apps stop starting new work until it does. updating your card on the account page fixes it at once.
• price changes: we tell you by email at least 30 days before a renewal at a new price. you can cancel before it renews.
• changes to what is in the suite: we add apps. if an app ever leaves the suite, we tell you by email at least 90 days before it does, and the eula's sunset promise applies to its last build.
• monthly plans: a monthly plan is a convenience; a year costs less than twelve months. the suite page says both prices.

delivery

• your key is issued the moment square confirms the payment, usually within seconds. it is emailed to you and is always on your account page ("email me my keys" on sign-in if you lose it).
• you download the installer from your account page. the newest build your license covers is always there, plus the version you bought.
• the apps are for windows 10 (22H2) and windows 11, 64-bit (x64). dms depth also needs adobe after effects 2026. system requirements are on each product page; read them before you buy. the refund window exists for the case where it does not run on your machine.
• our installers aren't code-signed, so windows may say it doesn't recognize the app. choose "more info" and "run anyway", but only for an installer you downloaded from your account page. that warning is not a sign of a problem with the file.
• if an email does not arrive, check spam, then email [email protected] from the address you used.

taxes

square processes our payments; we, not square, are the seller of record and we are responsible for the taxes on each sale. prices are shown before tax. where we are required to collect sales tax or vat, it is added at checkout and shown before you pay, based on the billing country (and state) you give us. you agree to give us your correct country. for business buyers in a vat country we may ask for a vat number.

at launch, checkout is not available to buyers in the european union or the united kingdom. if you are there, email [email protected] and we will tell you when it opens or arrange a purchase by hand.

refunds

14 days, no questions, for any purchase, including the first payment of a subscription and any renewal charge. ask on your account page or by email. the full policy is at store.anchorpoint.studio/refunds. when a purchase is refunded, its key stops working at the next check and the machines on it are signed out.

card disputes

if you dispute a charge with your card issuer, the key is turned off as soon as square tells us, and it stays off unless the dispute is decided in our favor. please ask us for a refund first; it is faster and we say yes within 14 days.

your account

one account per email address. the sign-in code we email you is for you alone. keep your email address current on the account page; it is how we send keys, receipts, renewal notices and anything the law requires us to tell you. you can change it there; we verify the old and the new address.

machines and fair use

the machine limits (3 per bought app, 10 for the suite, one machine counts once across suite apps) are counted by our server. you manage your machines on the account page. our server also applies rate limits to protect the service; a key activated on an unusual number of machines in a short time is flagged and may be paused while we check with you by email.

support

• email [email protected]. we reply within 2 business days (an auto-reply confirms we got it). the support page at store.anchorpoint.studio/support answers the common questions (key not received, the windows warning, machine limit, offline use, updates, refunds).
• the fastest route for a bug is the "send feedback" control in each app: it attaches the diagnostics we need, with your approval of each attachment.
• support covers the current release of each app you own and the suite apps while you subscribe. we fix bugs in updates; we do not promise a fix for every report or a date for any fix.
• support is in english, on weekdays, mountain time. we reply within 2 business days. there is no phone support and no service-level agreement.

warranty and liability (summary; the eula has the full text)

the apps are provided as they are. we test them on the hardware and software the product pages name and we tell you what we have not tested. we are not liable for lost footage, lost data, lost work or a client's claim, and our liability is capped at what you paid us for the app (or in the last 12 months, for the suite). none of this takes away rights a consumer law gives you that cannot be waived. the 14-day refund is in addition to those rights.

eu and uk consumers

you have a 14-day right of withdrawal for digital content. at checkout you tick a box asking us to deliver at once and acknowledging that you lose that right when delivery starts; we record it on your order. our 14-day refund applies anyway, so you are not worse off. (checkout for the eu and uk is not open at launch; see "taxes".)

if we close the license server

the eula promises that if we ever shut the license server down for good, every owner receives a final build of each owned app without the license check, suite subscribers whose subscription is active at that time receive the same final build of every suite app at no extra charge, and we keep the signing keys in offline escrow so that build can be made. that promise is part of these terms.

third-party software and marks

the apps contain third-party components under their own licenses; each app's notices page at store.anchorpoint.studio/notices lists them, including the open-source rights the eula does not restrict. aps player's camera raw support, where offered, depends on components licensed from their maker; the product page says whether a build includes them.

changes to these terms

we date these terms. a change applies to purchases made after it. for a running subscription, we email you about a change that affects you at least 30 days before it applies; you can cancel before then.

governing law

these terms are governed by the laws of the State of Wyoming, USA. consumers keep the protection of the mandatory law where they live. write to [email protected] first; most things are sorted out in a few messages.

contact

Anchor Point Studio LLC, c/o Registered Agents Inc., 30 N Gould Street Suite R, Sheridan, WY 82801, USA, [email protected].